Contact & Support Center

How can we help?

Get answers through your dashboard, chat with Divadd AI, send a secure message, or schedule time with the appropriate Divadd Health team.

Divadd Health support — chat, email, scheduling, and phone assistance

Divadd Health is not an emergency service. Do not use this page, the mobile app, or Divadd AI for medical, mental-health, safety, or law-enforcement emergencies. Contact the appropriate emergency service in your location.

Divadd Health
Divadd OperationsAI™
Your Divadd Health support assistant
Divadd Health
Hi, I'm Divadd OperationsAI, your Divadd Health support assistant. I can help with memberships, accounts, billing, rewards, offers, vendors, technical questions, and support requests. What can I help you with today?

Divadd OperationsAI provides general assistance. It is not an emergency service and does not provide medical or legal advice.

Divadd AI can help with

  • Memberships & billing
  • Account access
  • Rewards & discounts
  • Vendor listings
  • Appointments
  • Family & employer plans
  • Privacy settings
  • Cancellations & refunds

Need a person?

Send a secure message and our team will respond.

Customer Care

For urgent or complex account matters

1-800-DIVADD-HEALTH

Toll-free number pending activation

For fastest service, sign in to your dashboard before calling.
Monday–Friday8:00 a.m. – 8:00 p.m. Eastern
Saturday9:00 a.m. – 5:00 p.m. Eastern
SundayDigital support only

Phone menu

Interactive voice response options

1Account access and membership support
2Billing, payments, and renewals
3Vendor partner support
4Employer program support
5Accessibility assistance
6Existing complaint or case follow-up
7Privacy or security concerns
8Listen to support options again

Frequently asked questions

Still need help?

Start with Divadd AI for immediate assistance, send a secure message for account-specific support, or schedule an appointment for a detailed conversation.